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Modified on Fri, 24 Feb 2023 at 12:07 PM
Enter ticket details based on operation and tap Done to save details and issue the ticket.
Scan the vehicle barcode with the laser scanner or camera scanner to auto-populate the Vehicle Make and Model information.
Vehicle damage can be captured by tapping Photos to take pictures of the car or Vehicle Damage to use the diagram option.
Simply use your finger to mark areas of physical damage on the vehicle.
The ticket details can be entered after the ticket is issued by tapping Edit next to the ticket no. on the Issued tab.
After issuing the ticket, the app will default to the Issued tab and the ticket will be listed. Once the vehicle is parked and the keys are brought back to the key store, this action can be accounted for by checking in the keys.
The red key icon indicates the keys have not been marked as checked in.
If the keys are not checked in, the app will sound an alarm to remind the valet attendants to account for unchecked keys. The alarm time out by default is set to 30 min, but the time limit is customizable by FLASH Support.
The key check in requirement can be disabled altogether, contact FLASH Support to change the Key Check In settings.
Once the keys are checked in and ticket details entered, you're all set until the vehicle is requested for retrieval.
Overnight tickets require capturing the room number so the Hotel Front Desk can charge the guest folio
the valet overnight fee. When the overnight ticket is missing the room number, it's considered a "HOT CAR" and the ticket background color will appear red.
Room numbers can be entered on individual tickets by editing the ticket, or tickets can be updated in bulk by using the HOT CARS option under the Control tab.
1. Locate the ticket by Searching by name.
2. Tap the Edit button next to the ticket number.
3. Select Edit Ticket from the pop-up menu.
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