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Modified on Mon, 06 Feb 2023 at 03:20 PM
1. Click the chevron icon in the top left corner of your screen to display the main menu.
2. Hover over the Enforcement icon and select the Violations option from the orange menu.
3. On the right side of the screen you will see several icons which allow you to apply different actions to the violation. Select the yellow icon to process a credit card payment. This should be used when the customer is in office with their credit card present. Please note that any service fees charged in your payment portal will still be applied.
4. Click the orange icon on the right-hand side of the screen if you would like to enter a manual payment. This can be used for cash or check payments or to record a credit card that was processed through an on-site terminal or other methods.
You have the option to enter a Less/Discount amount, which will reduce the violation amount by the value entered into this field. For example, if the current violation is $55.00 and you want to reduce it to $25.00, enter $30.00 into the Less/Discount field for the total to calculate correctly.
Once you have entered all details, select the green add icon to apply the payment to the violation.
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