If a Parker arrives at the garage with a digital validation QR code, follow these instructions at check-out:
- Scan the claim check with the barcode scanner
- Scan the validation QR code with the barcode scanner to apply the rate. The rate will then be applied to that parking stay.
- Complete the checkout process
Note: It may take up to 3 minutes for a validation to be applied to a ticket after it has been issued. You can force check to see if there is a validation for a ticket using the instructions below:
If validation is not working at the garage, try the following troubleshooting steps:
Confirm you are following the exact steps described in How to Redeem a Digital Validation at the Garage
Try force-checking to see if a validation exists for a ticket. To do this, follow these steps:
- Go to Ultra POS
- Scan the claim check with the barcode scanner
- Select Digital Validations button on Ultra POS
- Check to see if the rate was applied
If the above steps do not work, contact support@ticketech.com.
IMPORTANT!!! Be sure to provide the following in your email:
1. Date and Time when the error occurred. This is very important!
2. Ticket # which can be found on the claim check
3. Validation # which can be found on the validation QR code web page.
4. Please provide any screenshots or errors you received.