The FLASH Valet iOS App enables you to remotely manage your PARCS facility. This article provides an overview of the app sections and controls related to facility management.
Topics Discussed
Issued Tab
The Issued Tab will list all currently issued tickets for the parking facility. The on-screen elements below appear on the Issued tab.
| Tag | Icon | Description | Issued tab Screen |
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| 1 | Refresh
| Resets the connection so you can see the latest active tickets.
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| 2 | Sort By
| Sorts all active, issued tickets by any of the details below: - Issued date/time
- Ticket number
- Customer name
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| 3 | Filter
| Filters issued tickets by ticket type. Ticket type options are enabled based on location-specific configurations.
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| 4 | Camera Scanner
| Opens your device’s camera to scan transient tickets and take any of the actions below: - Edit ticket
- Process payment
- Soft close ticket
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| 5 | Globe
| This icon flashes green intermittently to indicate that the device has an active internet connection. If the icon flashes red, the device is not connected and you need to troubleshoot your internet connection.
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| 6 | Search Bar
| Allows you to search for a specific ticket (entry records). If the search bar isn’t visible, tap and drag downwards from the center of the screen until the search bar appears. To hide the search bar, tap cancel to the right of the search bar.
*Typically used for a cashier setup |
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Edit
| The Edit button allows you to edit a specific ticket. Monthly and transient tickets have different edit options.
Transient tickets - Edit ticket: Edit ticket price and/or add notes)
- Process Payment: Collect cash, or credit card if the location is equipped with approved credit card readers.
- Soft close: Remove the ticket from the Issued tab and reduces the current occupancy count.
Monthly Tickets - Edit Ticket: Add notes.
- Soft Close: Remove the ticket from the Issued tab and reduces the current occupancy count.
*Softclosed tickets do reinstate when scanned at exit. |
| 8 | Ticket Count
| Shows the current number of active tickets. All entry records are considered tickets.
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FLASH PARCS Tab
The on-screen elements below appear on the FlashPARCS tab. If your location also has FLASH Valet operations, this tab is in a different location. To access the FlashPARCS tab, tap Control (gear icon), then choose FlashPARCS.
FLASH PARCS StatusAllows you to set the facility to the states below. - Open: Allows all parkers.
- Full: Allows monthly and overnight parkers, and eParking vouchers only. When set to this state the kiosk displays a message that indicates the facility is currently full.
- Closed: Allows monthly and overnight parkers, and eParking vouchers only. When set to this state the kiosk displays a message that indicates the facility is currently closed, monthly parkers only.
- Closed to all: No monthly or transient parkers are permitted to enter.
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Kiosk HealthShows in-lane equipment health. Each column corresponds to the in-lane equipment below. - H: Heartbeat (active internet connection)
- L: Loop
- G: Gate
- C: Credit card reader
- S: Scanner
- N: NFC RFID prox reader
- R: RFID/AVI prox reader
Each of the columns above will be marked with one of the colors below. You should be most concerned that H is green and nothing is red. - Green: Active in the last 5 minutes.
- Yellow: Active in the last 10 minutes.
- Black with green border: Inactive for 10 minutes or longer.
- Black with grey border: Not used in this location.
- Red: Failed.
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Ticket Counts and Capacity Shows the ticket count per location, and logical zone, if configured. The columns display the information below. See the Occupancy Management guide for more details. - T: Transient (Currently Issued)
- M: Monthly (Currently Issued)
- +: Adjustment (Softclosed tickets)
- A: Available (Capacity - Occupancy Count)
- %: Percent capacity used
Revenue ReportingShows the current revenue collected for the day by location, broken down by unpaid, paid, and total revenue.
Price SelectionAllows you to seamlessly update your selected price for the location or logical zone. Use the guidelines below. - If you have logical zones, select the logical zone before you update the price selection.
- The price with the greyed-out Select box is the current price.
- To change the price, tap the green Select on the corresponding price, then confirm your selection.
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Pre Pay Price SelectionAllows you to seamlessly update to a pre-pay price to enable PrePay Mode for the Location or Logical Zone. Use the guidelines below. - If you have logical zones, select the logical zone before you update the price selection.
- The price with the greyed-out Select box is the current price.
- To change the price, tap Select on the corresponding price, then confirm your selection.
- To disable the pre-pay price, tap Select next to Disable Prepay. The system will automatically switch back to the previously selected Standard rate.
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Vend/Open Gates
Allows you to remotely control the gates. The two controls below are available.
Vend: Opens the gate for one parker to enter or exit. After they pass through the safety loop the gate arm closes.
Open Gate: Keeps the gate open until you close it. If the toggle is switched on, it will turn red to indicate that the gate is held open. Tap the toggle to close or open the gate
The Vend and Open Gate functions require you to enter a note for vend exception reporting.
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